Document Scanners & Maintenance Contracts
Verbella recommends and sells Ricoh and Kodak Scanners. We also offer their document scanners and maintenance contracts for all models. Didn’t purchase your scanner through Verbella? No problem. We offer a variety of Ricoh Service Contracts for their Scanners, regardless of where they were purchased or when. In fact, they don’t even have to be Ricoh scanners. We offer Service Contracts for Kodak, Canon, Panasonic, and other brands.
Ricoh (Fujitsu) Maintenance Contracts by Verbella
A Ricoh Premier Elite Partner
Verbella is proud to be part of the Ricoh One Capture Alliance Program as an “Elite” Premier partner. As a “Value Added Reseller” of Ricoh (Fujitsu) Scanners, Verbella is a trusted source for all your scanning needs, such as technical support, new scanner purchases, Ricoh Trade-in program, Ricoh Evaluation Program and Service Contracts.
ScanCare for moderate to heavy scanning environments
ScanCare is Ricoh’s premium onsite service that includes consumables, cleaning supplies, and preventive maintenance visits.
- Automatically scheduled preventative maintenance visits
- Onsite coverage of spare parts, labor, and travel for all hardware errors
- Consumables & Cleaning Supplies for an average year of usage
- Up to three preventive maintenance visits, depending on model
Basic for light to moderate scanning environments
Basic is our break-fix service available for Ricoh (Fujitsu) scanners and
other manufacturers’ scanners:
- Onsite coverage of spare parts, labor, and travel for all hardware errors
- A singular preventive maintenance visit, automatically scheduled
- Service available in Next-Business-Day, 4-hour and 24/7 options
- Non-Ricoh/Fujitsu Scanner service available in Next-Business-Day and
4-hour options
Advance Exchange for light scanning
Advance Exchange replaces scanners the next day with free shipping and boxing materials. (Scanners less than 50lbs):
- Next day replacement scanner delivery for hardware escalations before 2 PM PST.
- Shipping box, packing material, and return shipping label provided
- One-, two-, and three-year contracts with multiyear discounts
Help yourself and save with the Scanner Service Kit
ScanAid™ is a factory-authorized consumables kit complete with instructions and cleaning supplies. The ScanAid™ kit provides handy replacements for consumables that wear naturally during normal use. It serves as an indispensable preventative maintenance kit and keeps your scanner running at peak performance.
- Provides economical alternative to on-site service via self-service preventative maintenance
Why Choose Verbella?
For over 20 years, Verbella has helped SAP customers automate and simplify how they capture, manage, and archive business documents. Our team combines deep SAP expertise with proven integration experience across leading technologies like Tungsten Automation, OpenText, SharePoint, and PBS delivering end-to-end solutions from AP Automation to enterprise content management.
We partner closely with our clients to understand their goals, tailor solutions, and provide dedicated support that ensures lasting success.
