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Ricoh Maintenance Contracts

Ricoh (Fujitsu) Maintenance Contracts by Verbella – Ricoh Premier Elite Partner

Verbella is proud to be part of the Ricoh One Capture Alliance Program as an “Elite” Premier partner. As a “Value Added Reseller” of Ricoh (Fujitsu) Scanners, Verbella is a trusted source for all your scanning needs, such as technical support, new scanner purchases, Ricoh Trade-in program, Ricoh Evaluation Program and Service Contracts.

Verbella not only recommends and sells Ricoh Scanners, but we also recommend their Service contracts on all the scanners. Didn’t purchase your scanner through Verbella? No problem, Verbella offers a variety of Ricoh Service Contracts on their Scanners regardless of where they were purchased or when. In fact, they don’t even have to be Ricoh Scanners, we offer Service Contracts on Kodak, Canon, Panasonic, Bowe Bell & Howell and others.

ScanCare for moderate to heavy scanning environments

scancare_headerScanCare is Ricoh’s premium onsite service that includes consumables, cleaning supplies, and preventive maintenance visits.

  • Automatically scheduled preventative maintenance visits
  • Onsite coverage of spare parts, labor, and travel for all hardware errors
  • Consumables & Cleaning Supplies for an average year of usage
  • Up to three preventive maintenance visits, depending on model

Basic for light to moderate scanning environments

basic_headerBasic is our break-fix service available for Ricoh (Fujitsu) scanners and
other manufacturers’ scanners:

  • Onsite coverage of spare parts, labor, and travel for all hardware errors
  • A singular preventive maintenance visit, automatically scheduled
  • Service available in Next-Business-Day, 4-hour and 24/7 options
  • Non-Ricoh/Fujitsu Scanner service available in Next-Business-Day and
    4-hour options

Advance Exchange for light scanning

adv-exchange_headerAdvance Exchange replaces scanners the next day with free shipping and boxing materials. (Scanners less than 50lbs):

  • Next day replacement scanner delivery for hardware escalations before 2 PM PST.
  • Shipping box, packing material, and return shipping label provided
  • One-, two-, and three-year contracts with multiyear discounts

Scanner Service Kit- Help yourself and save

scanaid_headerScanAid™ is a factory-authorized consumables kit complete with instructions and cleaning supplies. The ScanAid™ kit provides handy replacements for consumables that wear naturally during normal use. It serves as an indispensable preventative maintenance kit and keeps your scanner running at peak performance.

  • Provides economical alternative to on-site service via self-service preventative maintenance