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Verbella CMG

Verbella Invoice Tracking Center (ITC)

Verbella Invoice Tracking Center (ITC)

SAP-Native Accounts Payable Automation Made Simple

Whether you’re running SAP ECC or S/4HANA, ITC gives AP teams instant visibility into every invoice, configurable workflow routing, and seamless integration with OCR and Capture solutions of your choice, including Tungsten TotalAgility, ABBYY Vantage, or other leading intelligent document processing platforms, as well as SAP-certified content repositories.

Why Choose ITC for SAP AP Automation?

For over a decade, the Verbella Invoice Tracking Center (ITC) has helped SAP customers streamline Accounts Payable processes with a modern, cost-effective alternative to OpenText VIM and other AP automation solutions. Built entirely within SAP, ITC delivers full invoice automation, from capture and validation to approval and posting, without the complexity or expense of external add-ons.

SAP customers explored AP automation only to find high costs and complex deployments made ROI difficult. ITC changes that. Verbella designed ITC to deliver enterprise-grade automation with faster implementation, lower maintenance, and the flexibility SAP users expect, all backed by more than 20 years of SAP consulting expertise.

Solution Overview

When paired with ABBYY Vantage, Tungsten TotalAgility (formerly Kofax Transformation), or another OCR/Capture platform, ITC forms a complete end-to-end AP Automation solution.

Incoming invoices whether received by mail, email, fax, EDI, or vendor portal are automatically captured and classified by the selected OCR engine. Key data such as invoice number, PO number, and totals are extracted, validated, and transferred directly into SAP through Verbella’s V-Link Connector for SAP.

Inside SAP, ITC handles the rest: routing for approval, exception management, parking or posting, duplicate detection, and audit tracking — all in one central location.

Related Reading: Why Your SAP AP Automation Isn’t Working
Discover how ITC resolves the most common breakdowns in legacy automation workflows.

Features and Functionality

Every ITC implementation includes a powerful baseline feature set that can be configured to match your company’s approval hierarchy, compliance rules, and business processes.

Core Capabilities

  • SAP-native integration — no external interface needed

  • Compatible with Tungsten TotalAgility, ABBYY, or any OCR or Capture solution already in use

  • Content Repository integration via Verbella V-Link Connectors

  • PO-based and non-PO invoice workflows

  • Multi-level approval routing (SAP inbox, Fiori app, or email)

  • Exception handling, duplicate checks, and audit trail logging

  • Automatic posting and parking of validated invoices

  • Real-time reporting and analytics

  • Role-based access and compliance tracking

New Features and Enhancements

As ITC celebrates its 10-year anniversary, Verbella has introduced several major improvements to help AP teams achieve even greater automation and control:

  • Updated 3-Way Invoice Matching: Improved accuracy between PO, goods receipt, and invoice.

  • Enhanced Auto-Posting Logic: Faster, smarter posting after successful match.

  • Fiori-Based Approval App: Approvers can now review, code, and approve invoices from any device — with side-by-side invoice PDF and coding line visibility.

  • New Supplier/Vendor Portal:

    • Vendors can check invoice status in real time

    • Submit invoices directly into the ITC

    • Reduce or eliminate AP data entry

    • Brand the portal with your company identity for a unified B2B experience

Explore more: What’s New with Our ITC

See It in Action

SAP Invoice Tracking Center reporting dashboard showing vendor invoices, statuses, and linked document image for AP automation visibility.
Invoice Reporting Dashboard – Monitor all invoices and statuses at a glance
SAP Invoice Tracking Center process invoice screen showing coding, workflow status, and ITC Notes collaboration between approver and AP processor.
Process Invoice Screen – Review, code, and collaborate through ITC Notes
Invoice Tracking Center search and filter screen in SAP with document details, posting date, and company code fields for AP users.
Search and Filter View – Quickly locate documents by date, vendor, or record ID

Key Benefits

  • End-to-end invoice automation within SAP

  • Immediate visibility into liabilities and status

  • Measurable productivity gains for AP teams

  • Stronger compliance through approval limits and audit history

  • Accelerated month-end closing

  • Reduced reliance on paper and manual data entry

  • Lower total cost of ownership compared to VIM and other third-party tools

Frequently Asked Questions

Verbella Invoice Tracking Center (ITC)

  • What is the Verbella Invoice Tracking Center (ITC)?

    The Invoice Tracking Center (ITC) is Verbella’s SAP-native AP Automation solution designed to streamline invoice processing, approval routing, and exception handling directly within SAP. ITC provides real-time visibility into every stage of an invoice’s lifecycle — from capture and workflow to posting — all without leaving the SAP environment. It delivers VIM-level functionality without the overhead, complexity, or licensing costs associated with third-party frameworks. 

  • Is the Verbella ITC an alternative to OpenText VIM?

    Yes. ITC is a proven alternative to OpenText VIM for companies seeking a simpler, more flexible, and fully SAP-integrated solution. Many SAP customers choose ITC to replace VIM when migrating to S/4HANA or when they want to reduce dependency on external add-ons. ITC provides similar visibility and workflow automation while leveraging standard SAP tables, transactions, and authorization concepts — lowering total cost of ownership and simplifying support. 

  • How does the Verbella ITC integrate with document capture platforms like Tungsten TotalAgility?

    ITC integrates seamlessly with leading Intelligent Document Processing (IDP) platforms such as Tungsten TotalAgility. Captured and validated invoices are automatically delivered into SAP through Verbella’s V-Link Connector, where ITC manages workflow, approvals, and exception resolution. This combination enables a complete end-to-end AP Automation process — from document ingestion to compliant invoice posting. 

  • Is the Verbella ITC compatible with both SAP ECC and S/4HANA?

    Absolutely. ITC is fully compatible with SAP ECC and SAP S/4HANA, providing a clear upgrade path for customers during migration. Verbella’s development team ensures all transports and tables align with SAP’s best practices, so organizations can implement ITC today and carry it forward seamlessly into S/4HANA. 

  • What are the key benefits of using the Verbella ITC for Accounts Payable Automation?

    • Full invoice visibility within SAP — no external portals required
    • Real-time status tracking for invoices and approvals
    • Role-based SAP workflow for approvers and AP users
    • Seamless integration with IDP and ERP systems
    • Faster exception resolution and reduced manual processing
    • Lower cost of ownership compared to VIM or other third-party tools 
  • Can the Verbella ITC be customized to match our company’s approval processes?

    Yes. ITC is designed to adapt to your organization’s specific approval hierarchy, coding structure, and business rules. Whether your workflows are based on cost centers, purchase orders, or non-PO spend, ITC provides flexible configuration options that align with your company’s SAP landscape — without heavy custom development. 

  • Why do SAP customers choose Verbella and ITC over other AP Automation vendors?

    With more than 20 years of SAP expertise, Verbella specializes exclusively in solutions for SAP environments. The ITC, combined with Verbella’s V-Link Connectors and deep experience integrating Tungsten Automation, PBS, and OpenText repositories, gives customers a complete, SAP-certified ecosystem. The result is a faster deployment, lower risk, and measurable ROI — all from a trusted SAP Silver Partner. 

"ITC is full of features that A/P departments crave, but without the enormous price tag that other big software vendors charge for those same features. The ITC was designed for small to medium A/P departments that require all the Invoice Processing Automation features, without the lengthy and costly deployment."
John Walls
John Walls
President & CEO, Verbella CMG, LLC

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    Why Choose Verbella?

    For over 20 years, Verbella has helped SAP customers automate and simplify how they capture, manage, and archive business documents. Our team combines deep SAP expertise with proven integration experience across leading technologies like Tungsten Automation, OpenText, SharePoint, and PBS delivering end-to-end solutions from AP Automation to enterprise content management.

    We partner closely with our clients to understand their goals, tailor solutions, and provide dedicated support that ensures lasting success.

    Verbella Team
    West Chester, Pennsylvania USA
    SAP
    Boston, MA USA
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