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SAP Order Tracking Center


Order Tracking Center

SAP Order Tracking Center

Automate the processing of your incoming Sales Orders with SAP Order Tracking Center (OTC) form Verbella.  Verbella’s OTC will capture your incoming documents whether paper, fax, email or EDI. Automatically classify and extract data from the incoming order using Kofax Capture and Kofax KTM, so that critical information can be validated before processing.  This way our processors only deal with exceptions. Once validated, the required data is populated in SAP and the Verbella Order Tracking Center and the image of the Sales Order and any backup documents are stored in your Content Repository, accessible from both the OTC Record ID and the Sales Order.

Order Tracking CenterWhy Use the SAP Order Tracking Center

The Verbella Order Tracking Center, allows processors to focus on incoming orders that require exception handing, and Management the ability to measure, manage and report on the overall process. Understand choke points and bottle necks that exist in the order entry process and forecast future demand.

Order Tracking Center Features:

  • Automatically Capture incoming Orders via Email or Fax
  • Validation of required data fields
  • Automatically Populate SAP and the Order Tracking Center with OCR data
  • Storage of the image of the incoming customer PO and related documents
  • Visibility to all Sales Orders from Order Tracking Center
  • SAP Workflow for handling order exceptions
  • Mass Printing and download of documents